The Way Covert Filming Uncovered a Multi-Million Pound Timeshare Fraud

Prosecutors have labeled it as one of the largest frauds of its type in the United Kingdom.

Altogether 14 individuals have been found guilty for their role in a £28m plot to cheat in excess of 3,500 timeshare investors.

The victims were keen to terminate age-old holiday ownership agreements and went looking for assistance.

A large number were in the age range of 60 and 80. Over 500 of them lost over £10,000, and one individual transferred in excess of £80,000.

Those affected were faced high-pressure consultations extending for six hours. They were financially worse off, possessing worthless fake "points" and still trapped in expensive holiday ownership agreements they could no longer use.

The Firm Behind the Scam

The company at the core of the scam was the timeshare resale company. They took customers' funds to support the proprietors' luxurious way of life of private schools, luxury homes and exclusive air travel.

The individual at the helm of the firm, Mark Rowe, was sentenced to a 90-month sentence in January for fraudulent conspiracy.

On Friday, his wife another individual was among the last group to receive sentencing.

She was given a two-year long suspended jail sentence at the London court after admitting money laundering.

It has been a long time coming and signifies a major victory for the individuals who testified, the authorities and prosecutors.

The Way the Probe Was Initiated

I first heard about the company came in the summer of 2016. The position was in the research department of a broadcasting service, making documentary shows.

A colleague mentioned that his mum had inherited the use of a holiday property in the Spanish coast and, after long-term use, had commenced searching to terminate the agreement.

It should be noted how popular holiday ownership had evolved with English tourists in the last decades of the 20th century.

Timeshares allowed families to access the equivalent unit annually, or exchange their vacation periods with additional holders who had properties in alternative destinations. Roughly 600,000 sun-lovers accepted that chance.

The first timeshare rush was linked to a lot of stories about unscrupulous sellers mis-selling units. They appeared frequently on public interest broadcasts.

The standard vacation property deal bound owners for many years.

In that period, those investors who had experienced their guaranteed place in the sun for decades were ageing, and many were looking to end their association to their vacation investments.

Some had health issues and found it difficult to access their units. A few just thought they'd achieved their goals from them. And a portion had deceased, in many cases bequeathing their family members to assume the agreements - along with their annual payments and maintenance fees.

The Investigation Develops

This was the situation the relative had been placed. She searched the web for answers and discovered the organization, a firm whose online presence promised to release her from her contract.

However, having submitted funds and scheduled a consultation with them, her relatives had doubts.

Further research uncovered numerous individuals reporting they had handed over cash and got nothing from the service. Indeed, they had suffered financially. A lot of it.

The investigative unit started looking into what was occurring. It quickly became clear that there were some shady characters active in the holiday ownership market.

One lawyer had hundreds of individual complaints aiming to litigate against the company.

We spoke to individuals who had dealt with the organization and they collectively described identical situations. They assumed the business would buy their property off them but when they went to a consultation (for which they submitted funds initially) they were informed there was no market for their property.

In place of that, they were persuaded - in fact pressured - to commit further cash purchasing "Monster Rewards", named after the business's umbrella group, the parent organization.

What exactly these were was rather ambiguous. They appeared to be a form of credit, providing discount travel and amenities and retail offers.

And they were apparently "transferable with additional holders, eventually.

Paying cash immediately would produce an future return that would offset SMT's fees and allow the timeshare holder ahead financially, released finally from their burdensome deal.

An unbelievable offer? Well, yes.

A 'Deceptive Tactic'

Based on these descriptions were accurate, this was a major deception.

The technique is termed a "bait-and-switch."

Someone - here the company - "baits" the client by marketing a specific service but then to state it cannot be provided, directing the customer to another, inferior offering.

That's illegal. Armed with all the accounts we had assembled, we argued to secretly film one of the firm's consultations.

Such an operation demands time, effort, and compelling reasons for why this is the exclusive approach to obtain the evidence needed to confirm deceptive practices.

With approval secured, our small team arranged a meeting with one of the firm's agents in the English town.

Posing as a potential client wanting to get his mum released from her timeshare contract|holiday ownership agreement

Anthony Jackson
Anthony Jackson

A certified massage therapist with over 10 years of experience, specializing in deep tissue and Swedish techniques to promote holistic health.